A2 Community Blog

AsianAccess logo 2018tag white shadow






By what you create or what you tolerate

By Rod Denton, Equipping The Next Generation

potter in action

I was recently reminded of the valuable responsibility leaders have in shaping the culture of their organisation. They can shape their culture intentionally, or they can shape their culture by default.

This important lesson was brought home to me when I listened to a presentation by Danny Meyer, the CEO of a restaurant chain in America called Shake Shack. He spoke of how he chose to define the way he would shape the culture of his restaurant by “shaping the way that people would feel when they dined in one of the Shake Shack restaurants.”

And it all started with the interview of prospective staff where staff are appointed not just for what they can do, but according to six key emotional skills they need to live out as employees of a Shake Shack restaurant.

The six key emotional skills that staff need to possess and display are:

  • Kindheartedness and optimism
  • Curiosity
  • Work ethic
  • Empathy
  • Self-awareness
  • Integrity

All these emotional skills add up to a high HQ – Hospitality Quotient. For Shake Shack believes that their staff are most satisfied when they make someone feel better.

So what lessons can we learn for our churches from a story such as this?

  1. Churches, like restaurants, have cultures that are shaped by values. Eric Geiger said, “Culture is the shared values and beliefs that undergird all that a church does.”
  2. Leaders of churches are responsible for defining and guarding the culture of a church.
  3. Leaders must model the culture of a church and be selected based on the emotional skills (values) that shaped the New Testament Church. It all starts with the leaders because churches ultimately become like their leaders.
  4. New members’ classes need to include teaching on the culture of the church and provide an understanding of the emotional skills that are to characterise the life of church members. They need to know that being a member of the church is accompanied by the conviction that people are most satisfied when they help others to feel better.
  5. Attractional churches have attractional cultures that attract people.

Perhaps this principle can best be summarised by the words of Jesus when He said,

A new command I give you: Love one another. As I have loved you, so you must love one another. By this everyone will know that you are my disciples, if you love one another.” John 13:34-35.

Jesus’ command reminds us that we are entrusted with the important responsibility of intentionally creating our culture and not just tolerating our culture.

Question:  What is the HQ of your church?

This article was originally published here: https://www.linkedin.com/pulse/shaping-your-culture-what-you-create-tolerate-denton-rod/

_________________

rod dentonABOUT THE AUTHOR: Rod Denton has served as a pastor and as a teacher in the development of emerging leaders in Australia and 9 different countries across Asia with Asian Access. He now serves as a consultant for Rod Denton Equipping The Next Generation. Rod also serves part-time as the Mission's Resource Consultant with the Salvation Army. More information: www.roddentoneng.com.au

See also, Asian Access Faculty

 

AsianAccess 2018tag blackred

Sign-Up for E-newsletters

 
 

Subscribe to our Blog Posts

Get new posts by email:

Don't Forget: Click link in email to verify your address and get new blog posts delivered right to your inbox!

Partner Sites

a2 dot business NOtag white 850x120

eastern voices logo 250x40

go2japan logo grey

Our Partners

ECFA  SIM logo grey dropshadow

missio-nexus-logo

Asian Access

changing the few who change the many


PO Box 3307  Cerritos, California 90703 USA

email:  info @ asianaccess.org
phone:  (626) 914-8990
web:  asianaccess.org

give-now button-red

Search this Site

Login

They can buy adipex online and with the help of this medicine it will be possible to achieve their aim.When you feel worse and you can't have a good rest throughout the whole week you need to pay a visit to the doctor in order to get a receipt for ambien onlineWhen you are in seeking such treatment it is worth to highlight ultram onlinepriligy online will provide you with a chance to manage with this problem with minimal losses and will encourage you to return your sex life along with your self-reliance.clomid online will give you an opportunity to pass through this test without any damage and will enable you to recover sexual relationships as well as your self-assurance. The natural supplements are seen as being, on the whole and in many respects, safer than doxycycline online.When your doctor will recommend propecia online don't contemplate and just stick to his / her advice.We are looking at a situation right there on normal synthetic antibiotic works through directly cut down (kill} the harmful as well as, inevitably, some helpful bacteria. This is against a situation where standard natural amoxil online works of not only eliminate the bacteria, but additionally additionally improve the body's natural be able to fight such bacterial infections in the future.viagra online is regarded as a successful pill for the remedy of a premature ejaculation.